Our Award Winning Services
Providing vital access to - and storage for - people experiencing homelessness
“A big thumbs up for this new, well thought out, safe-to-lay-your-burden-down-a-while initiative helping people in need. An obvious n.f.a missing link now that it’s being fixed.”
How exactly do we work?
The process:
A person makes a referral on our website or via a phone call.
The person is contacted and a time is arranged for them to bring their belongings to our storage unit.
The person arrives for their appointment. During this process, we need to go through what’s inside the bag, list any valuables, test all electronics and then the agreement form is read over and is signed. This is done in a separate and private room.
Once stored, the person is free to drop in at any point during our opening hours to either relax in the space or access their belongings.
Between October and December 2025, 4,841 people slept rough in London (increase of 5% from 2024). Where do they keep their possessions?
What about evictions or losing your home? You have documents, photographs, clothes: things that make a life. How can you start to rebuild having lost everything?
What if you are a refugee, or fleeing domestic abuse, or going into prison, what happens to your belongings then?
Paid storage in London is a luxury: the average cost of a small 10ft unit amounts to around £2,700 a year.
We allow people to store their precious items for free, alongside advocacy support to help them move on from experiencing homelessness
Why are we needed?
Our Journey
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2018
In November 2018, Rachel founded Street Storage after seeing a clear need for people experiencing homelessness to have a safe space to store their belongings.
We started in Islington - at a unit in Canonbury then in Seven Sisters.
Capacity: 20 people.
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2019
We met this need.
By July 2019 Street Storage, saw a desperate need to increase capacity so the moved to St Giles-in-the-Fields in Tottenham Court Road.
Capacity: 80 people
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2021
In 2021, with new employees and demand rising, Street Storage began to operate out of Haggerston Community Centre in Hackney as well as continuing to run our well established unit at St Giles.
Capacity: 260 people
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2023 - Present day
We are now an established charity in the homelessness sector, with a staff team of six, storing for more and more people each year.
We consolidated and moved to our current home in Kings Cross in April 2024.
Capacity: 350 people
